Frequently Asked Questions
Everything you need to know about your Underworks experience.
How do I determine the correct size for my compression garments?
To ensure the best fit and compression level, please refer to our detailed Size Guide located on each product page. We recommend measuring your chest or waist with a flexible tape measure rather than relying on your standard shirt size.
What are your shipping rates and delivery times?
We offer standard and expedited shipping options. Domestic orders typically arrive within 3-7 business days, while international shipping may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We accept returns and exchanges on unworn items in their original packaging within 30 days of purchase. For hygiene reasons, garments that have been worn or washed cannot be returned.
How should I care for my Underworks products to ensure longevity?
To maintain the elasticity and strength of our fabrics, we recommend machine washing in cold water on a gentle cycle and hanging to air dry. Avoid using bleach or fabric softeners.
Are your products discreetly packaged?
Yes, all orders are shipped in plain, unmarked packaging to ensure your privacy. The return address will display as 'Underworks' or our logistics partner's name.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.